Signing in to BetWest on a phone or tablet

There is no native BetWest app for download. Our BetWest casino and sportsbook run in the mobile browser, and the sign-in routes listed here work on current versions of the browsers on Android and iPhone.

• Sign in with the email address registered on the account and your password.
• Use the password reset link on the sign-in screen if you do not remember the password.
• Sign in from the home-screen shortcut, which opens the same browser page.
• Use the saved-password function of your browser or password manager, if you have enabled it on the device.
• Sign out through the account menu on every device that others can reach.

We do not offer a separate sign-in code, a one-tap link or a fingerprint option inside the site itself. A fingerprint or face unlock on the phone can protect the password manager, but that is a device function and not a BetWest function.

Play on your phone

Why we use the browser

The browser version is the single version of the site. It receives every change at the same time as the desktop page, so there is no separate update to install and no gap between the cashier on a phone and the cashier on a computer. The lobby, the cashier, the sportsbook and live tables all open in the browser.

Setting up the shortcut

1. Open the BetWest site in the browser of the phone.
2. On an iPhone in Safari, open the share menu and select Add to Home Screen. On Android in Chrome, open the browser menu and select Add to Home screen.
3. Confirm the name of the shortcut.
4. Open the shortcut from the home screen.

The shortcut is a link to the site. It does not store your balance, and removing it does not affect the account.

What the sign-in screen needs

If you do not yet have an account, the BetWest registration guide explains the sign-up form and email confirmation.

If you cannot sign in

Wrong password

After several failed attempts the account may be locked for a period to protect it. Use the reset link and choose a new password. The link is sent to the registered email address.

No reset email

Check the spam folder and confirm the address. If the message does not arrive, write to our support team from the registered address.

Blocked screen after an update of the browser

Clear the cache for the BetWest site in the browser settings and sign in again.

Keeping a mobile account secure

• Use a password that you do not use anywhere else.
• Do not store the password in a note on the phone.
• Set a screen lock on the phone.
• Sign out when you use a shared or borrowed device.
• Do not sign in over an open public wi-fi network when you plan to make a payment.
• Tell us at once if the phone is lost, and we will help secure the account.

Sessions and timeouts

A signed-in session on a phone ends when you sign out or when the browser clears the stored session. On a shared device, always use the sign-out option in the account menu and do not rely on closing the browser tab. If you leave a session idle, we may ask you to sign in again before accepting BetWest deposits and withdrawals. This protects the account if the phone is picked up by someone else.

Switching between devices

The same account can be used on a phone, a tablet and a computer. The balance, the history and the limits are the same everywhere, because they are held on the account and not on the device. A deposit made on a phone appears on the computer once the payment is confirmed. If a bonus is active, the wagering progress is shown in the account on every device.

Payments and play on mobile

The cashier on a phone is the same cashier as on a computer. Deposits through Visa, Mastercard, MiFinity, bank transfer and cryptocurrency are offered according to what the cashier shows for your account. Live tables stream in the browser, and the quality adjusts to the connection.

If you choose an offer with a mobile deposit, read the BetWest welcome bonus conditions before confirming it.

Updating the browser

Keep the browser of the phone up to date. An old browser can fail to display the cashier correctly or can drop a live stream. Updates to the browser are installed through the app store of the phone, and they need no action inside BetWest.

Notifications and privacy on the device

The site does not install anything on the phone, so it does not send push notifications of its own. Messages from us arrive by email. On a phone that others can pick up, switch off email previews on the lock screen so that account notices are not displayed to a passer-by.

Responsible play on a phone

A phone is always at hand, and for this reason we ask players to set limits before they play. Use the device settings to schedule quiet hours, and write to our support team if you want a deposit limit, a break or a closure of the account.

FAQ – BetWest