BetWest

Our player guides for BetWest carry one byline, Cordelia Wrenfield, a name we chose for the purpose and state openly to be a pseudonym. It does not belong to a real person. No biography, employment, qualification or gambling record is attached to it. The name stands for one consistent editorial method and for a point of accountability for the pages that carry it.

1. Where the guides get their facts

1.1 The first source: our own terms

Each statement about an offer, a procedure or a rule starts from the terms and screens that BetWest shows inside the player account. A guide never overrides them. Where a guide and the account differ, the account governs.

1.2 The second source: independent reviews

When the account does not settle a point, the guides turn to several independent reviews that anyone can read. A statement is used only when at least two of them agree on it, and the guide then keeps to the wording that both support.

1.3 What is left out

A value given by one source alone is not written into a guide. Amounts that exist only in another currency, counts of games, processing times that reviews report differently and statements about licensing that cannot be confirmed are all left out. Where a number is missing, the guide describes the rule and sends the reader to the account.

2. Methodology: how a claim reaches the page

2.1 Reading the offer in full

The offer is read from the headline to the last condition, including the multiplier, the time limit, the stake cap and the games that count.

2.2 Recalculating the figures

Every multiplier is recalculated from its stated base, and the result is compared with the figure in the text. The currency is confirmed as the one used by the page.

2.3 Checking the whole page

After any change, tables, lists and answers are read together so that they agree with each other.

3. Pages and what each is for

3.1 Reading a guide

A guide describes a mechanism and a rule. It gives the structure of an offer, the order of a procedure or the purpose of a field, and it points to the place in the account where the live figure is shown.

3.2 Limits of the role

The pseudonym does not claim to have played at the casino, tested a withdrawal or spoken to staff. The guides explain terms and procedures only.

3.3 Worked order of a claim

A claim about a welcome package passes through the same order each time. The package is first read from the bonus terms in the account. The number of deposits, the matches, the multiplier and the time limit are noted. Independent reviews are then compared, and any value on which they differ is set aside. The remaining values are recalculated, and the page states the rule in the currency of the page. If the account has changed since the last review, the guide is corrected before anything else is published.

3.4 Reader-facing consequences

A reader can rely on the guides for the structure of an offer and the sequence of a procedure. A reader should not rely on them for an amount, a limit or a processing time, because those are set in the account and can change. Each guide therefore ends by pointing to the place in the account where the figure is shown.

3.5 Why the hierarchy is fixed

The order of sources does not change from page to page. The account comes first, agreeing reviews second, and silence third, in which case the guide leaves that point out of the text. A fixed order makes it easy to explain any sentence in the guides by pointing to the source that carried it.

4. Corrections and responsibility

4.1 Reporting an error

A reader or a member of our team who finds an error can write to [email protected] with the page name and the line concerned.

4.2 Handling a report

We check the report against the current terms. A confirmed error is corrected on the page, and every table or answer that repeated it is corrected at the same time.

4.3 Update schedule

Pages are reviewed when the casino changes its terms and at regular intervals. Offer pages are reviewed more often than service pages.

5. Principles for gambling topics

5.1 No promises

The guides describe how a product works. They do not promise winnings, and they state that a bonus does not change the odds of a game.

5.2 Adults and budgets

The guides state the age limit and encourage a budget before play, and they refer readers in Great Britain to GamCare and BeGambleAware.

5.3 No pressure

The guides avoid any suggestion to deposit, and the responsible gambling page is linked from every guide.

5.4 Independence of the pseudonym

The pseudonym was created for these guides. It was not taken from a person, and it is not shared with other publications. If the guides are later signed by a different name, the guides will state the change.